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Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 3pm and check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Does the hotel have internet access?

Yes, complimentary wireless internet is available in all areas of the hotel.

Does the hotel have free parking?

Yes, we have ample free parking. 

Does the hotel allow pets?

Only guide dogs are permitted in the hotel.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us. Call us on +353 (0) 61 364 588

Does Shannon Springs Hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors. We also have accessible rooms available. If you have requests for specific accessibility needs, please note them at check-out when you book your room.

What bedroom facilities are provided?

Tea/coffee making facilites, ironing board on request, complimentary WiFi access, hairdryer, telephone, mulit-channel TV, bath & shower, room service 

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information you give us us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Shannon Springs Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest